Terms & Conditions — pesomax Platform Rules

Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and pesomax ("pesomax", "we", "us", "the Platform"). By accessing the pesomax website at pesomax.bio, creating an account, making a deposit, or using any service offered through the platform, you acknowledge that you have read these Terms in their entirety, that you understand them, and that you agree to be bound by them without reservation.

If you do not agree to any part of these Terms, you must not use the pesomax platform. Continued use of the platform following any amendment to these Terms constitutes your acceptance of the revised version. It is your responsibility to review these Terms periodically.

These Terms apply to all pesomax services including but not limited to: live dealer casino games, slot machines, fishing games, bingo, sports betting, and all promotional or bonus programs offered by pesomax from time to time.

Eligibility & Age Requirements

To register and use pesomax, you must satisfy all of the following eligibility requirements at the time of registration and at all times during your use of the platform:

• You must be at least 21 years of age. This is the minimum legal age for participation in casino-style online gaming in the Philippines under PAGCOR regulations. Players who are 18 to 20 years of age are not eligible regardless of legal gambling ages in other jurisdictions.
• You must be a natural person (not a corporation, trust, or other legal entity) registering on your own behalf.
• You must not be accessing the platform from a jurisdiction in which online gambling is illegal or requires a specific licence that pesomax does not hold.
• You must not be a current employee, contractor, director, officer, or agent of pesomax or any of its affiliated companies, or an immediate family member of such a person.
• You must not be subject to a self-exclusion order, whether imposed by pesomax or under any applicable regulatory framework.
• You must be legally capable of entering into a binding contract under applicable law.

pesomax reserves the right to request documentary proof of age and identity at any time. If a player is found to have misrepresented their age, any winnings generated during the period of underage play will be forfeited and the account will be permanently closed. Deposits made during that period may be refunded at pesomax's sole discretion following a compliance review.

Account Registration & Verification

Each individual is permitted to hold only one (1) pesomax account. Creating duplicate or multiple accounts — whether using the same or different personal information — is strictly prohibited and will result in the suspension of all associated accounts pending investigation.

When registering, you agree to provide accurate, complete, and current information. This includes your full legal name, date of birth, residential address, and valid contact details. You must promptly update your account information if any details change.

pesomax operates a Know Your Customer (KYC) verification process in accordance with applicable anti-money laundering (AML) regulations. As part of this process, you may be required to submit:

• A government-issued photo ID (e.g., Philippine passport, SSS ID, driver's licence, PhilSys national ID, UMID).
• A secondary document confirming your residential address (e.g., utility bill, bank statement dated within 90 days).
• Proof of payment method ownership (e.g., screenshot of GCash or Maya account showing your registered name).
• A selfie or live photo verification as requested by the compliance team.

Withdrawals will not be processed until KYC verification is complete. pesomax is not liable for any delays in withdrawal processing caused by incomplete or pending verification submissions.

You are solely responsible for maintaining the confidentiality of your username, password, and any two-factor authentication credentials. Any activity conducted through your account — whether authorised by you or not — is your responsibility. Notify pesomax support immediately if you suspect unauthorised access to your account.

Deposits & Withdrawals

pesomax accepts deposits via the following methods: GCash, Maya, BPI, BDO, UnionBank, 7-Eleven Cliqq, Coins.ph, and USDT TRC20. All transactions are processed in Philippine Peso (₱ PHP) unless otherwise specified for cryptocurrency transactions.

Deposits: Deposits are credited to your pesomax account upon confirmed receipt and processing. pesomax is not responsible for delays caused by third-party payment processors, network issues, or bank processing times. Minimum deposit amounts are displayed at the cashier and may vary by payment method.

Withdrawals: Withdrawal requests are subject to the following conditions:

• Your KYC verification must be fully completed before any withdrawal is processed.
• You may only withdraw to a payment method that is registered in your own name. Third-party withdrawals are strictly prohibited.
• Active bonus funds that have not met the required wagering conditions cannot be withdrawn. Only the cash balance (non-bonus funds) is withdrawable unless wagering conditions are satisfied.
• pesomax reserves the right to perform additional security checks on withdrawal requests, which may delay processing.
• Minimum and maximum withdrawal amounts apply and are displayed in the cashier section.

All deposits made to pesomax must be funded from sources that belong to you personally. Deposits made using payment methods registered to third parties will be flagged and may result in account suspension pending an AML review. Any funds identified as proceeds of crime or fraudulent activity will be reported to the appropriate Philippine authorities.

Bonuses & Promotions

pesomax offers various promotional bonuses including but not limited to welcome bonuses, reload bonuses, free spins, cashback offers, and referral rewards. All bonuses are subject to the specific terms published on the relevant promotion page in addition to these general Terms.

General bonus conditions applicable to all pesomax promotions:

• Wagering Requirements: Unless stated otherwise, bonus funds must be wagered a specified number of times before they can be converted to withdrawable cash. The wagering requirement multiplier and eligible games are stated on each promotion page.
• Time Limits: Bonuses expire within a specified period from the date of issuance. Expired bonus funds and any winnings derived from them will be forfeited automatically.
• One Bonus at a Time: Only one bonus may be active per account at a time unless the promotion explicitly permits stacking.
• Game Contributions: Not all games contribute equally to wagering requirements. Live dealer games typically contribute at a lower rate than slots. Specific contribution rates are listed on each promotion page.
• Maximum Bet Rule: While a bonus is active, the maximum permitted bet per round or spin may be restricted. Placing bets in excess of the stated maximum while a bonus is active may result in the bonus and associated winnings being voided.
• Abuse Prevention: pesomax reserves the right to void bonuses and withhold associated winnings if it determines that a player has engaged in bonus abuse, arbitrage betting, or exploitation of a promotional offer in a manner inconsistent with its intended purpose.

pesomax reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Changes to ongoing promotions will not retroactively affect bonuses already credited to player accounts, subject to the abuse prevention provisions above.

Gameplay Rules & Technical Matters

All games available on pesomax are governed by individual game rules displayed within each game interface. It is the player's responsibility to review and understand the rules of each game before wagering real money.

In the event of a discrepancy between the result displayed on your device and the result recorded on pesomax's servers, the server-side record shall be deemed correct and final. pesomax's system logs constitute conclusive evidence of all transactions and game outcomes.

pesomax uses certified Random Number Generator (RNG) technology for applicable games to ensure fair and unpredictable outcomes. Live dealer games are conducted by trained dealers following documented procedures.

In the event of a technical failure, network disruption, or system error during gameplay:

• pesomax will attempt to resolve the issue promptly and fairly.
• Bets placed during a confirmed technical error may be voided at pesomax's discretion.
• pesomax is not responsible for losses arising from the player's own internet connection issues, device failures, or browser incompatibilities.
• If a game round cannot be completed due to a server-side error, the bet amount will be returned to the player's account balance.

Malfunction voids all pays and play. This is an industry-standard provision and applies to all pesomax games without exception.

Prohibited Conduct

The following actions are strictly prohibited on the pesomax platform. Engaging in any of the following may result in immediate account suspension, permanent termination, forfeiture of funds, and referral to law enforcement where applicable:

• Registering more than one account, or using another person's account with or without their knowledge.
• Providing false, misleading, or incomplete information during registration or KYC verification.
• Using automated software, bots, scripts, or artificial intelligence tools to interact with the platform or gain an unfair advantage.
• Exploiting software bugs, glitches, or errors in game logic to generate winnings. Any such winnings are void and will be removed from the account.
• Engaging in collusion with other players to manipulate game outcomes, particularly in poker, live dealer, or tournament formats.
• Engaging in money laundering, structuring deposits to avoid reporting thresholds, or using pesomax to transfer funds for any purpose other than legitimate gambling.
• Charging back or reversing any deposit made to pesomax through your bank, GCash, Maya, or any other payment provider. Chargebacks will result in immediate account suspension and recovery proceedings.
• Harassment, abuse, or threatening behaviour directed at pesomax staff, support agents, or other players via any communication channel.
• Accessing pesomax from a jurisdiction where online gambling is prohibited without explicit authorisation.

Responsible Gaming

pesomax is committed to promoting responsible gambling. We provide tools to help players maintain control over their gaming activity. These tools are available in the account settings and include:

• Deposit Limits: Set daily, weekly, or monthly deposit limits. Limit reductions take effect immediately; increases are subject to a cooling-off period.
• Loss Limits: Cap the total amount you can lose within a specified period.
• Session Time Limits: Set a maximum session duration after which you will be automatically logged out.
• Reality Checks: Receive on-screen reminders at regular intervals showing your session duration and net gaming position.
• Self-Exclusion: Voluntarily exclude yourself from the platform for a specified period (minimum 6 months) or permanently. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.
• Account Cooling-Off: Take a short break of 24 hours, 7 days, or 30 days without triggering a full self-exclusion.

If you believe your gambling has become problematic, we strongly encourage you to use these tools and to seek professional support. Remember: gambling should always be entertainment — not a way to generate income or recover financial losses.

For more information on pesomax's responsible gaming programme, visit the Responsible Gaming page.

Privacy & Data Protection

pesomax collects and processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By accepting these Terms, you also acknowledge and accept the pesomax Privacy Policy.

Personal data collected during registration, KYC verification, and platform use is processed for the purposes of account management, identity verification, fraud prevention, AML compliance, customer support, and service improvement. pesomax does not sell personal data to third parties for marketing purposes.

You have the right to access, correct, or request deletion of your personal data, subject to legal retention obligations. To exercise these rights, contact the pesomax support team. For full details on data handling, retention periods, and your rights, refer to the Privacy Policy.

Intellectual Property

All content on the pesomax platform — including but not limited to the pesomax brand name, logo, website design, graphics, game interfaces, text, software, and promotional materials — is the intellectual property of pesomax or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform for personal, non-commercial gambling purposes only. This licence does not permit you to:

• Copy, reproduce, distribute, or publicly display any pesomax content without written authorisation.
• Reverse-engineer, decompile, or disassemble any pesomax software or technology.
• Use any pesomax trademark, logo, or brand element for any purpose without prior written consent.
• Frame or mirror any part of the pesomax website on another site or platform.

Limitation of Liability

To the maximum extent permitted by applicable law, pesomax and its directors, officers, employees, contractors, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the platform, including but not limited to loss of winnings, loss of data, loss of goodwill, or business interruption.

pesomax's total aggregate liability to any player for any claim arising under or in connection with these Terms shall not exceed the total net deposits made by that player in the 30 days immediately preceding the event giving rise to the claim.

pesomax does not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. The platform is provided on an "as is" and "as available" basis.

Nothing in these Terms limits liability for fraud, fraudulent misrepresentation, death, or personal injury caused by pesomax's negligence, or any other liability that cannot be excluded by law.

Account Termination & Suspension

pesomax reserves the right to suspend or permanently terminate any player account at its sole discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms.
• Failure to pass KYC or AML verification.
• Suspected fraudulent activity, including chargebacks, payment fraud, or identity fraud.
• Suspected collusion, cheating, or exploitation of technical errors.
• Receipt of a court order, regulatory directive, or law enforcement instruction requiring account closure.
• The player's jurisdiction becomes restricted or prohibited by pesomax's operational licences or compliance obligations.

Upon account closure for cause, pesomax may withhold the account balance pending an investigation. If the investigation concludes that no breach occurred, the remaining real-money balance (excluding bonus funds) will be returned to the player via their verified payment method.

Players wishing to close their own account voluntarily may do so by contacting pesomax customer support. Voluntary closures are processed within 5 business days. Any pending withdrawals will be completed before closure.

Amendments to These Terms

pesomax reserves the right to amend, update, or replace these Terms at any time. When material changes are made, pesomax will provide notice by posting the updated Terms on this page with a revised effective date and, where practicable, by notifying registered players via email or in-platform notification.

Your continued use of the pesomax platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with the revised Terms, you must stop using the platform and close your account before the effective date.

The version of these Terms in effect at the time a dispute arises shall govern that dispute, except where the amendment itself is the subject of the dispute.

Governing Law & Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them — including non-contractual disputes — shall be governed by and construed in accordance with the laws of the Republic of the Philippines.

In the event of a dispute between a player and pesomax, both parties agree to first attempt resolution through pesomax's internal customer support process. Players should submit complaints in writing to the pesomax support team, providing full details of the matter and any relevant supporting documentation.

If an internal resolution cannot be reached within 30 days of submission, either party may escalate the dispute to the appropriate Philippine regulatory or judicial authority with jurisdiction over online gaming and consumer disputes.

Nothing in this clause prevents pesomax from seeking urgent injunctive or other equitable relief through any court of competent jurisdiction.

Contact Information

If you have questions about these Terms & Conditions, wish to submit a formal complaint, or need to contact the pesomax compliance team, please use the following contact details:

• Support Email: [email protected] (plain text — not a clickable link)
• Support Channel: 24/7 live chat available on the pesomax platform after login
• Response Time: Email queries are typically responded to within 1–2 business days; live chat responses are immediate during staffed hours

For responsible gaming support, self-exclusion requests, or account restriction enquiries, our support team is available around the clock. You may also visit the Responsible Gaming page for self-service tools.